The LSRA today publishes lessons and case studies for Family Law solicitors and barristers and their clients that have emerged from complaints in that area. The resources are part of the LSRA’s first themed complaints report with a focus on the area of Family Law, which makes up 7% of all complaints.
The resources document several key areas which have given rise to complaints, highlighting the need for:
- Solicitors to provide clear and ongoing information in relation to their costs to their clients in family law proceedings.
- Clients to provide clear instructions and to avoid multiple or repetitious emails to their solicitors which may in fact increase the costs incurred.
- Family law legal practitioners and law firm partners to be mindful of their well-being and access supports to avoid burn out.
The Family Law complaints themes and case studies with lessons for legal practitioners and clients are available here.
ENDS