How We Handle Complaints After you make a complaint Once we receive your completed Complaint Form, we will review it. As part of this process: We will notify the solicitor or barrister who you have made a complaint about We will provide the solicitor or barrister with a copy of [...]
How to Make a Complaint How to make a complaint to the LSRA Complaints phone service opening hours: Monday: 10:00 – 12:30 Tuesday: 10:00 - 12:30 Wednesday: 10:00 – 12:30 Thursday: Closed Friday: Closed Complaints phone line: 01-8592911 Complaints email: [email protected] Complaints to the LSRA must be made in [...]
For Law Professionals In this section, solicitors and barristers can find useful information on how we regulate the professions and set standards, how we are funded, and how we handle complaints. Complaints Information We provide an independent and impartial service that helps resolve complaints with legal practitioners – both solicitors [...]
Your Legal Bill Explained You are entitled to be kept informed and updated about the cost of legal services provided to you. Information about your legal bill must be written in language that you as a client can understand. Legal Charges - What to Expect As a client [...]
Privacy Notice / FAQs Online Anonymised Survey Background The Minister for Justice (the "Minister") has asked the Legal Services Regulatory Authority ("LSRA") to consider the economic and other barriers that continue to be faced by young barristers and solicitors following their professional qualification from the King’s Inns and the Law Society respectively. In [...]