Regulator encouraged by growing number of consumers and lawyers willing to engage to resolve complaints informally Press Release: Wednesday 10 July 2024 The number of consumers and legal practitioners willing to engage with each other to informally resolve complaints with the assistance of mediators continues to grow, the Legal Services Regulatory Authority (LSRA) said in [...]
In the coming months the LSRA intends to introduce legal partnerships, a new business model for the delivery of legal services in which barristers, or barristers and solicitors, can form partnerships. The regulatory framework for legal partnerships consists of a suite of new and revised regulations and a code of practice for practising barristers. For information [...]
The LSRA today attended a meeting of the Oireachtas Joint Committee on Justice to discuss its regulatory work and functions, including its complaints service. The LSRA's Chief Executive, Dr Brian Doherty, delivered an Opening Statement to committee members. Opening Statement of Dr Brian Doherty, Chief Executive Officer Legal Services Regulatory Authority to the Joint Committee [...]
Our complaints handling phone service is currently operating with the following opening hours: Complaints phone line: 01-8592911 Monday: 10:00 – 12:30 Tuesday: 10:00 - 12:30 Wednesday: 10:00 – 12:30 Thursday: Closed Friday: Closed Complaints email: [email protected] You can also contact our complaints team via email. For more information on how to make a complaint, see our [...]
Solicitors directed to pay €45,111 in compensation to their clients Barristers advised failure to update details on Roll may now be misconduct Press Release: Friday 26 April 2024 The Legal Services Regulatory Authority (LSRA) today publishes its first complaints report for 2024 which shows it received 637 complaints in a six month period, with 796 complaints [...]